Frotcom tracking software review
With so many different GPS tracking providers on the market today, it can be confusing to decide which company you should choose to provide you with the best solution. In this article, I’ll be reviewing Frotcom’s GPS tracking platform to hopefully give readers a better understanding of the company’s services, features and reliability. This will allow those in the market for a GPS tracking system to make an informed decision when it comes to choosing a provider.
Frotcom has been in business since 1997 and provides GPS fleet tracking systems which are distributed in over 30 countries at this time. Frotcom’s core focus is on fleets of every size, and providing them with a host of tracking options for multiple situations. Frotcom is also heavily vested in research and development to stay on top of the ever changing trends in the global telematics industry.
Frotcom tracking software features
At it’s core, Frotcom gives users a way to track and manage their fleet of vehicles, no matter where they are located. There are also a host of other optional features available such as access control, route management, advanced reporting and other helpful features for managing a fleet of any size. There is also support for sensor monitoring which seems to be fairly standard when looking at similar companies. One thing which does stand out with Frotcom however, is the support for advanced monitoring of cargo doors on trailers. Frotcom offers wired and wireless sensors compatible with their hardware which can detect opening and closing of cargo doors. This is extremely helpful when combating cargo theft and can generate alerts if the doors are opened or closed at specified locations or during odd hours.
Frotcom GPS software interface
When it comes to the software interface that the end user sees, Frotcom offers a fairly standard solution which doesn’t look too much different than other basic GPS tracking providers. The overall use is fairly straightforward, but sometimes it can be a bit clunky when trying to pull up additional vehicle information and requires multiple clicks into sub-menus. When compared to more advanced online portals such as GPSWOX or Navixy Frotcom’s interface leaves quite a bit to be desired in terms of ease of use. Aside from that, if you need to know your vehicle’s basic whereabouts and don’t need any more information, Frotcom’s platform is very easy to use.
At the end of the day, a GPS tracking company is only as good as it’s reliability and customer service. Frotcom does not appear to have a 24 hour customer service line, however there is email/online ticket support available. This is something to be considerate of, especially if you have a large fleet and any downtime can result in lack of operational efficiency. There are plenty other providers on the market that offer 24/7 customer service, should issues arise, some examples being GPS Gate and Teletrac.
In summary, Frotcom seems to be specifically targeted at large fleets and cargo hauling companies. If you are looking to track personal vehicles or assets, this is definitely not the platform for you. However the powerful features and reporting can be of great value to companies looking to prevent cargo theft and improve their operations.